Find answers to common questions about our services, processes, and how we can assist with your legal matters
You should seek advice when facing any situation with potential legal implications. This includes disputes with employers, landlords, or business partners, property transactions, drafting contracts, dealing with debt, planning your estate, or responding to legal notices.
Early consultation often prevents issues from escalating. Many people wait until problems become serious, which can limit available options and increase costs. Even a brief initial consultation can clarify your position and outline potential approaches.
If you're uncertain whether your situation requires professional input, a preliminary discussion can help determine the best course of action. Most solicitors offer initial consultations to assess your needs.
Fees vary depending on the complexity and type of matter. We offer transparent pricing structures including fixed fees for straightforward matters such as will drafting (from £250) or simple contract reviews (from £350), and hourly rates for more complex cases.
Our standard hourly rate is £195 for experienced solicitors and £145 for junior associates. For ongoing matters, we provide detailed cost estimates before commencing work, outlining expected hours and potential additional expenses.
During your initial consultation, we'll discuss your specific situation and provide a clear breakdown of anticipated costs. We also offer payment plans for certain types of work to make our services accessible. No hidden fees are ever charged without prior discussion.
Bring any documents directly related to your matter: contracts, correspondence, notices, court papers, or previous legal advice. For property matters, include deeds, surveys, and mortgage documents. For employment issues, bring your contract, payslips, and any written communications with your employer.
Also bring identification (passport or driving licence) and proof of address (recent utility bill or bank statement) for our verification requirements. If you have a timeline of events or written summary of the situation, this helps us understand your case quickly.
Don't worry if you don't have everything initially. We can request additional documents as needed. It's better to have too much information than too little, so include anything you think might be relevant.
Timelines vary significantly based on the nature and complexity of your matter. Simple document reviews or contract drafting may take 1-2 weeks. Property transactions typically complete in 8-12 weeks, though this depends on chain complexity and searches.
Litigation matters are less predictable. Small claims can resolve in 3-6 months, while complex commercial disputes may take 12-18 months or longer. Much depends on court schedules, opposing parties' cooperation, and whether settlement is reached before trial.
We'll provide realistic timeframes based on similar cases we've handled. Throughout the process, we keep you updated on progress and any factors affecting timing. Our goal is efficient resolution while ensuring thoroughness and protecting your interests.
Yes, our solicitors have rights of audience in various courts and tribunals. We regularly represent clients in County Courts, Employment Tribunals, and certain High Court matters. For complex High Court litigation or Crown Court cases, we work with experienced barristers who specialize in those areas.
Our approach prioritizes avoiding court when possible through negotiation, mediation, or alternative dispute resolution. However, when litigation is necessary, we provide robust representation and prepare your case thoroughly.
We'll assess whether your matter requires court proceedings and explain the process, likely costs, and potential outcomes. Our litigation team has handled cases across London courts including the Royal Courts of Justice and various County Courts throughout the city.
We offer a free 20-minute telephone consultation for new clients to discuss your situation and determine how we can assist. This allows us to understand your needs and provide initial guidance on the appropriate next steps.
For more detailed in-person consultations lasting 45-60 minutes, we charge £95. This fee is deducted from your final bill if you instruct us to proceed with your matter. During this meeting, we'll review your documents, provide preliminary advice, and outline a strategy.
The consultation fee ensures we can dedicate proper time to understanding your case and providing valuable guidance, even if you decide not to proceed. Many clients find this initial investment worthwhile for the clarity it provides about their legal position.
Our practice covers several key areas: commercial and business matters including contract disputes, company formation, and partnership agreements; employment issues for both employees and employers; property transactions and landlord-tenant disputes; and estate planning including wills, probate, and lasting powers of attorney.
We also handle debt recovery, consumer rights disputes, and general civil litigation. Our team includes solicitors with specific expertise in each area, ensuring you receive advice from someone familiar with the nuances of your particular issue.
For matters outside our core practice areas, we maintain relationships with trusted specialists throughout London and can provide appropriate referrals. We'll always be honest about whether we're the right fit for your needs.
Case strength depends on several factors: the evidence available to support your position, the applicable law and relevant precedents, the credibility of witnesses, and practical considerations like costs versus potential recovery.
During our assessment, we'll evaluate these elements honestly. We consider not just legal merits but also practical aspects such as the other party's ability to pay if you win, the cost of pursuing the matter, and the time and stress involved.
We provide realistic assessments rather than guaranteed outcomes. Even strong cases can face unexpected challenges, while seemingly difficult situations may have creative solutions. Our role is to give you the information needed to make informed decisions about how to proceed.
Yes, we handle urgent matters regularly. If you're facing imminent court deadlines, urgent injunctions, or time-sensitive business issues, contact us immediately. We can often arrange same-day or next-day appointments for genuine emergencies.
For urgent matters outside regular hours, leave a message explaining the urgency and we'll respond as quickly as possible. We've successfully obtained emergency injunctions, met tight filing deadlines, and provided urgent advice on business crises.
However, proper preparation takes time. While we can respond quickly to emergencies, the best outcomes come from early consultation before situations become critical. If you anticipate potential legal issues, addressing them proactively is always preferable.
Absolutely. Solicitor-client privilege protects all communications between you and our firm. We cannot disclose anything you tell us without your explicit permission, with very limited exceptions required by law (such as preventing serious crime or complying with money laundering regulations).
This confidentiality extends to all our staff and applies even if you decide not to instruct us. Your documents and information are stored securely in compliance with data protection regulations, and we maintain strict protocols for handling sensitive information.
You can speak freely during consultations knowing your disclosures remain protected. This confidentiality is fundamental to the solicitor-client relationship and allows us to provide the most effective advice possible based on complete information about your situation.
We strive for complete client satisfaction, but if concerns arise, we want to know immediately. Our complaints procedure begins with discussing the issue with your assigned solicitor or our managing partner. Most concerns can be resolved quickly through direct communication.
If you remain dissatisfied, we have a formal complaints process outlined in our client care letter. You'll receive a written response within 14 days addressing your concerns and proposing resolution. We take all feedback seriously and use it to improve our service.
As a regulated firm, you also have recourse to the Legal Ombudsman if our internal process doesn't resolve your complaint. We're committed to transparent communication and will work diligently to address any issues that arise during our representation.
Yes, we regularly assist clients throughout England and Wales. Many legal matters don't require face-to-face meetings, and we're equipped to work remotely using secure video conferencing, email, and telephone communication.
For property transactions, we can handle purchases and sales anywhere in England and Wales, conducting searches and liaising with local authorities remotely. For litigation, we can represent clients in courts outside London, though we'll discuss travel costs and whether local representation might be more practical.
Our London base provides advantages for matters involving the capital's courts and businesses, but geographic location rarely prevents us from providing effective representation. We'll assess whether we're the right choice for your matter regardless of where you're located.
Solicitors typically provide the first point of contact for legal advice, handling client relationships, document preparation, negotiations, and case management. We work directly with clients throughout their matter, from initial consultation through resolution.
Barristers are specialists in courtroom advocacy and complex legal opinions. They're often instructed by solicitors for specific aspects of cases, particularly complex litigation or cases requiring representation in higher courts. Barristers work independently and traditionally don't have direct client relationships.
Many solicitors, including those at our firm, now have advocacy rights allowing us to represent clients in various courts. For straightforward matters, you likely won't need a barrister. For complex litigation, we'll advise whether instructing a barrister would benefit your case and handle that arrangement on your behalf.
Providing clear legal guidance across London since our establishment
Qexore began with a straightforward goal: to provide accessible legal support to individuals and businesses throughout London. Our practice was established by solicitors who recognised the need for clear communication in legal matters. We opened our office at 25 Colebrooke Row in Islington, choosing this location for its accessibility to clients across the capital.
From the outset, we focused on building relationships with our clients rather than simply processing cases. This approach meant spending time understanding each situation properly before recommending action. Over the years, this method has proven effective for those seeking legal assistance in various areas of law.
We work to make legal services understandable and accessible. Many people find legal processes confusing, which can prevent them from seeking help when they need it. Our mission is to remove this barrier by explaining options clearly and providing practical guidance.
Whether you need assistance with property transactions, employment matters, or family law issues, we aim to give you the information you need to make informed decisions. We believe that good legal support should empower clients rather than overwhelm them.
We explain our fees upfront and keep you informed about costs throughout your case. No hidden charges or unexpected bills.
Our office hours accommodate working clients, with Saturday appointments available. We respond to emails within 24 hours during business days.
Each solicitor in our team holds relevant qualifications and maintains ongoing professional development to stay current with legal changes.
We listen to your concerns and tailor our advice to your specific situation rather than offering generic solutions.
We provide honest assessments of your case, including realistic timelines and potential outcomes, even when the news is difficult.
We respect your time by preparing thoroughly for meetings and handling documentation promptly to avoid unnecessary delays.
Our team has developed knowledge across several legal fields through years of practical experience. This breadth allows us to assist with various matters or refer you to specialists when needed.
Located in Islington, we serve clients from across London including Camden, Hackney, Westminster, and surrounding boroughs. Our office is easily reached by public transport, with King's Cross and Angel stations nearby. We also offer video consultations for those who prefer remote meetings.
If you need legal assistance, contact us at [email protected] or call +44 7911 123456 to arrange an initial consultation. We'll discuss your situation and explain how we can help.